Dealership Update on COVID-19
On-Site at our Dealership Facility
First and foremost, we value the health and safety of our customers and staff. As a business, East Tennessee Ford is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting customer’s needs.
We will be adjusting schedules and operations for some of our staff to ensure that we stay well and can continue serving our customers efficiently. These schedule adjustments should have minimal impact on our in-store operations. Our dealership’s management team continues to monitor information from state health authorities and the CDC for their guidelines and recommendations on how we can prevent the spread of this virus. Our steps include:
- Thorough cleanings of the dealership facilities daily
- Sanitizing gel and foam stations available on-site
- Our staff has been given specific instructions on hand washing and the importance of staying home if they feel ill
- Adhering to the recommended six feet of social distance from other staff and customers
If you are feeling sick or simply practicing social distancing, please consider inquiring about our vehicle pick-up and delivery services. Our online digital storefront will continue to be a helpful resource for shopping inventory, vehicle research, service and parts information, and communicating directly with the dealership. No matter the department you’re looking to reach, we have staff that can assist your needs. You can request assistance over the phone, via email, or use the features provided on our website to connect with a member of our team.
Together, we can maintain a healthy environment and combat the spread of COVID-19. On behalf of our dealership, thank you for being a loyal customer. Please don’t hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.